I.T. Systems Specialist (091909)

  • Requisition #: 091909
  • Location: Minneapolis, Minnesota

I.T. Systems Specialist (091909)

SRF Consulting Group, Inc. is a fast growing, locally owned and well-established planning, engineering, and design firm providing services throughout the Midwest. At SRF, our employee-owners help shape the culture and future of our business. As a 100 percent employee-owned company, team members share in the company’s growth and prosperity and receive stock ownership on a vesting schedule for their retirement. Our social culture boasts frequent company-wide events, clubs, and sports teams, as well as opportunities to give back to the community. SRF also provides employees with a 401(k) and company match plan, a comprehensive health benefits package, competitive salaries, paid professional certifications and memberships, flex-time scheduling, generous time-off programs, vacation time carry-over, and multiple professional development programs to choose from.

We have an immediate opening for an I.T. Systems Specialist to ensure proper computer operation for our end users to accomplish business tasks. This position has great potential for growth in software, server and network technologies.

Highlighted Responsibilities

  • Provide 1st level IT support to end users.
  • Accurately document instances of software/hardware failure, repair, installation, and removal.
  • Research, develop, and implement hardware and software installations that meet user needs.
  • Recommend, schedule, and perform PC hardware and peripheral equipment improvements, upgrades, and repairs.
  • Prioritize problems and escalate (when required) to the appropriate I.T. staff and outsourced resources.

Qualifications

  • Minimum of a two-year associate degree in the field of computer science or technology
  • 1-5 years of related  professional experience.
  • Knowledge of basic hardware
  • Experience with current network protocols, desktop and server operating systems including TCPIP, Windows 10, Windows Server 2016.
  • Security based certifications or demonstrated knowledge.
  • Effective interpersonal skills and relationship-building skills.
  • Analytical and problem-solving abilities, with keen attention to detail.
  • Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.
  • Strong customer-service orientation.
  • A+, Network+ certifications; experience with virtual server environments such as Citrix, Hyper-V and VMWare; and / or experience with Mac OSX helpful but not required.

 

SRF Consulting Group, Inc., is an Equal Employment Opportunity / Affirmative Action Employer.